Refund policy

We have a no return policy, which means we can't accept any products back due to being a clearance outlet.
Warranty on electrical goods only applies if mentioned in the description.

You can always contact us if any issues or concerns arise.
hello@ringwoodfactoryoutlet.com.au. 

Damages and issues
Please check items prior to pickup.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
Exchanges are only available on certain items at the warehouse.
Please ask at the counter prior to purchasing if any of the items of concern offer exchange policy

Refunds
We have a no return policy, which means we can't accept any products back due to being a clearance outlet.
Warranty on electrical goods only applies if mentioned in the description.